To build an e-government and smart city, Hue City has been focusing on collecting, integrating, and unifying digital data. This is not merely a technical solution but also a governance method that enhances transparency, efficiency, and public service for citizens and businesses.

On September 17th, Hue City People’s Committee office organized a training session on administrative procedure (AP) control and communication culture for public officials and employees (POEs) working at the Public Administrative Service Center.

More than 1,400 documents and artifacts previously managed by Thuan Hoa Ward Public Service Center have been handed over to Hue City Museum of History (268 Dien Bien Phu Street, Thuan Hoa Ward).

In just the first two days (July 1st – 2nd) of implementing the two-tier local government model, over 846 applications were received at 40 Public Administrative Service Centers at the ward and commune levels in Hue City. The dedication of civil servants and volunteers, along with the application of technology, has made a positive impression, helping residents quickly adapt to the administrative procedures under the new two-tier local government system.

On April 6, at the regular Government meeting and the online conference between the Government and local authorities, the Ministry of Home Affairs announced the Public Administration Reform Index (PAR INDEX) and the Satisfaction Index of Public Administration Services (SIPAS) for 2024, applicable to ministries, ministerial-level agencies, and People's Committees of provinces and centrally-run cities.

On October 5th, the Vietnam Digital Media Association and VietTimes e-magazine held the Vietnam Digital Awards 2024 ceremony in Hanoi. Hue Monuments Conservation Center (HMCC) was honored in the category of Outstanding digital transformation by public service and business units with its solution “Applying digital technology to conserve and promote the values of Hue’s heritage.”

​Passenger Bus Joint Stock Company, Hue Branch has introduced to the public the service of transporting tourists by open-top buses. This service takes foreign and domestic tourists to famous scenic spots in Hue city for experience and visit.