Since the operation of the two-tier local government model, Hue Intelligent Operations Center (HueIOC), along with Hue-S super application has become the core infrastructure for the operating work of Hue City. The system not only helps the government operate efficiently and transparently, but also plays the role of an inter-level coordination axis, ensuring data is connected uniformly and citizens' feedback is processed quickly and accurately.

On September 25, the “Hue - A plastic-reduced smart city in Central Vietnam” project (TVA project), in collaboration with the Department of Agriculture and Rural Development, held a workshop to evaluate the waste sorting at source program in Hue City. The event also aimed to disseminate the environmental protection under the two-tier local government model.

Popularizing digital technology and digital skills for the community has become a comprehensive strategic task, especially with the implementation of the new two-tier local government model. The Institute of Digital Transformation and Learning Resources - Hue University currently plays a pivotal role in launching the “AI - Digital Literacy for All” movement designed to bring technological knowledge closer to the community, particularly targeting officials, civil servants, public employees, teachers, and citizens.

In just the first two days (July 1st – 2nd) of implementing the two-tier local government model, over 846 applications were received at 40 Public Administrative Service Centers at the ward and commune levels in Hue City. The dedication of civil servants and volunteers, along with the application of technology, has made a positive impression, helping residents quickly adapt to the administrative procedures under the new two-tier local government system.

On June 25, Vice Chairmen of Hue City People’s Committee, including Mr. Nguyen Thanh Binh, Mr. Nguyen Chi Tai, and Mr. Hoang Hai Minh, conducted field inspections and working sessions with local authorities regarding preparations and operation of the two-level local government model. Leaders from relevant departments and sectors also attended the working sessions.

At the specialized session on “Green and Sustainable Tourism Development” held on the morning of June 6th within the framework of the 14th East Asian Local Government and Regional Conference, Hue affirmed its pioneering position in the region regarding the development orientation of environmentally-friendly tourism that harmonizes with communities and preserves heritage.

On the morning of June 6, the 14th East Asia Local and Regional Government Congress officially opened in Hue City. The event was attended by 200 delegates from over 30 delegations representing local governments from China, Japan, South Korea, Malaysia, and Vietnam.

The 14th East Asia Local and Regional Government Congress will take place in Hue City from June 5th to 7th, 2025, with the participation of over 200 delegates from 16 international localities (across 4 countries), 10 domestic localities, 2 international organizations, various ministries, and diplomatic representative agencies.

For four consecutive years, Hue City has ranked among the top 10 provinces and cities nationwide in the Provincial Competitiveness Index (PCI). This is a remarkable achievement for Thua Thien Hue (now Hue City), especially in the context of increasingly fierce competition among localities to attract investment. The result not only reflects a stable business and investment environment, but also demonstrates a significant shift in governance mindset and the improved quality of the civil servants – a pioneering force in building a service-oriented government.

On April 6, at the regular Government meeting and the online conference between the Government and local authorities, the Ministry of Home Affairs announced the Public Administration Reform Index (PAR INDEX) and the Satisfaction Index of Public Administration Services (SIPAS) for 2024, applicable to ministries, ministerial-level agencies, and People's Committees of provinces and centrally-run cities.