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| Representatives from the Ministry of Culture, Sports and Tourism at the meeting. Photo: HMCC |
At the meeting, the delegation highly praised the proactive, innovative, and effective efforts in preserving and promoting the heritage value of Hue Ancient Capital, especially its pioneering steps in digital transformation.
According to Mr. Hoang Viet Trung, Director of HMCC, in recent years, the Center has not only focused on researching and restoring royal rituals, and systematically collecting Nha nhac (royal court music), Tuong (classical opera), and royal dances, but also actively digitized documents, archives, and valuable artifacts. Notably, the Center has completed a digital database on Hue’s royal Tuong, collected 41 Nha nhac repertoires, restored 17 Ca chuong performances, compiled 22 scientific profiles, and promoted heritage in 9 countries.
Since November 2022, the electronic ticketing system has been officially implemented across the Complex of Hue Monuments, completely replacing the traditional ticketing method. This change not only improves convenience for visitors but also enhances data management, forecasting, and performance assessment.
Wayfinding apps within the Imperial Citadel, QR code-based audio guides, geolocation technology, surveillance camera systems, AI-powered visitor flow recognition, and free Wi-Fi have all contributed to an improved visitor experience and more efficient heritage site management. Many monuments have been digitized using 360-degree technology, and 3D tourism maps have been developed to aid exploration and information access.
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| Electronic ticketing offers a more convenient experience for tourists |
In 2024, the Center scanned, created 3D digital records, and assigned unique digital IDs to 207 Nguyen Dynasty artifacts. It also piloted the use of NFC chips and blockchain technology to verify the authenticity of digital ownership. This pioneering step in Vietnam connects physical artifacts with digital versions, prevents forgery, and boosts interactivity. Through blind box art toy products, the Center has also opened a new direction for heritage-based cultural industries.
Furthermore, the Center is implementing TapQuest - a smart interactive technology that records visitor presence at heritage sites such as the Imperial Citadel and Hai Van Gate. This project is linked to the National Data Center, enabling integration into Vietnam’s national tourism platform, affirming Hue’s leadership in heritage digitization with tourism experience innovation.
From virtual and extended reality (VR/XR) applications, GIS platforms for managing green spaces and landscapes, to specialized software for managing tangible and intangible heritage databases, all conservation activities in Hue are gradually transitioning toward a more modern, transparent, and intelligent approach.
Speaking at the working session, representatives of the Ministry of Culture, Sports and Tourism recommended HMCC to continue its leadership in research, preservation, and digital transformation of heritage, to expand international cooperation, and strengthen ties with museums and research institutes both within Vietnam and abroad.