Since the operation of the two-tier local government model, Hue Intelligent Operations Center (HueIOC), along with Hue-S super application has become the core infrastructure for the operating work of Hue City. The system not only helps the government operate efficiently and transparently, but also plays the role of an inter-level coordination axis, ensuring data is connected uniformly and citizens' feedback is processed quickly and accurately.

In just the first two days (July 1st – 2nd) of implementing the two-tier local government model, over 846 applications were received at 40 Public Administrative Service Centers at the ward and commune levels in Hue City. The dedication of civil servants and volunteers, along with the application of technology, has made a positive impression, helping residents quickly adapt to the administrative procedures under the new two-tier local government system.

On June 25, Vice Chairmen of Hue City People’s Committee, including Mr. Nguyen Thanh Binh, Mr. Nguyen Chi Tai, and Mr. Hoang Hai Minh, conducted field inspections and working sessions with local authorities regarding preparations and operation of the two-level local government model. Leaders from relevant departments and sectors also attended the working sessions.