In the process of constructing a digital government, a digital economy, and a digital society, Hue City has gradually established a synchronized and modern digital infrastructure foundation. Nevertheless, realizing the goal of becoming a fully digital city requires not only strong commitment from local authorities but also the active participation of technology enterprises in infrastructure investment, solution deployment, and the sharing of hands-on experience.

Hue’s recognition with the Vietnam Smart City Award 2025 in the category of “Smart Governance and Administration” is not merely an acknowledgment of achievements. Behind the award lies a more important question: how is digital government actually operated to create real governance capacity, the one that can be measured and continuously improved?

Since the operation of the two-tier local government model, Hue Intelligent Operations Center (HueIOC), along with Hue-S super application has become the core infrastructure for the operating work of Hue City. The system not only helps the government operate efficiently and transparently, but also plays the role of an inter-level coordination axis, ensuring data is connected uniformly and citizens' feedback is processed quickly and accurately.

Implementing the plan to enhance digital awareness and skills among people and the entire society in 2023, on the morning of October 23, the Department of Information and Communications organized a launching ceremony of an online contest to learn about Hue-S digital platform.